Refund policy
What items are eligible for return:
• Full priced products only.
• Items that are unwashed, unworn, and free of perfume, smoke, pet hair or debris with the
original tags attached.
• Returns must be initiated within 10 days of the delivery date.
• All items must be returned within 10 days of receiving your return authorization number.
• If they are not returned within this window, all sales will be considered final.
• Shipping charges are non-refundable.
Return process
• To return an item, please email us at creueco@gmail.com for a return authorization form.
• Upon receipt of this form, please ship the item back to us following the guidelines on the
form. Customer is responsible for return shipping charges.
• Once we receive your item and inspect the item, we will issue a refund or the original form
of payment.
• Please note that we reserve the right to reject returned items that do not pass inspection.
• Creue Co. is not responsible for any packages, lost, stolen or damaged in transit. Please
contact the postal carrier directly to resolve any shipping issues.